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Frequently Asked Questions

Quick answers about orders, shipping, returns and our jewellery.

FAQs

Last updated: November 13, 2026

Can’t find your answer here? Email us at support@buddhajewel.com.

How do I know my order went through?

You will receive an order confirmation email right after you place your order. If it does not arrive, check your spam folder or contact us.

Can I change or cancel my order?

You can cancel within 24 hours of placing your order, as long as it has not shipped. Email us as soon as possible and we will help.

When will my order ship?

Orders usually ship within 3 business days of payment.

How long does delivery take?

After shipping, delivery usually takes 2–6 business days in the United States and 3–8 business days to other countries. See our Shipping Policy.

Is shipping free?

Pieces marked “Free Shipping” ship free within the United States. For other orders, shipping is calculated by weight and destination and shown before you pay.

Do you ship internationally?

Yes. Import duties, taxes and customs charges are not included in our prices and are paid by the buyer.

How do I track my order?

We email you the carrier and tracking number when your order ships. You can also check your order in My Account.

What is your return policy?

You can return items within 30 days of receiving them. Please email us before sending anything back. See Returns & Refunds.

When will I get my refund?

Once your return arrives and is inspected, refunds take 5–10 business days to process and go back to your original payment method.

Will a piece bring me luck, wealth or protection?

The meanings we describe come from Buddhist and Feng Shui traditions. We share them to help you choose a piece that means something to you; they are not guarantees of any result.

Is it safe to pay on your site?

Our site uses encrypted (HTTPS) connections, and payments are handled by our payment providers, so we never see your full card number.

Contact Us

Questions? Email us at support@buddhajewel.com. We are happy to help.

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