Legal
Returns & Refunds
How to return a piece, and how refunds work.
Home Returns & Refunds
Returns & Refunds
Last updated: November 13, 2026
We want you to love your piece. If you don’t, you can return it within 30 days.
30-Day Returns
You can return items within 30 days, starting the day after you receive your order. Returns for a change of mind are accepted when:
- the item is in its original packaging, with all original accessories;
- any manufacturer’s seal is unopened.
Damaged, Wrong or Faulty Items
If an item arrives damaged, is not what you ordered, or becomes faulty within 30 days of delivery, email us. We will send a replacement or refund you, and you will not pay for the return shipping.
How to Return an Item
- Email support@buddhajewel.com with your order number and the reason for your return. Please contact us before sending anything back.
- We will reply with the return instructions.
- Pack the item carefully and send it.
Refunds
We start your refund once the item reaches us and has been inspected. Once approved, refunds take 5–10 business days to process and go back to your original payment method. There is no restocking fee.
Cancelling an Order
You can cancel your order within 24 hours of placing it, as long as it has not shipped. If it has already shipped, please follow the return steps above.
Lost Shipments
If your parcel has not arrived 2 days after its expected delivery date, email us. We will investigate with the carrier for up to 5 days; if your parcel cannot be found, we will send a replacement or give you a full refund, whichever you prefer.
Contact Us
Questions? Email us at support@buddhajewel.com. We are happy to help.
