Legal
Shipping Policy
When your order ships, how long it takes and what it costs.
Home Shipping Policy
Shipping Policy
Last updated: November 13, 2026
We ship to addresses in the United States and to many countries worldwide. Here is what to expect once you place an order.
Processing Time
You will receive an order confirmation email as soon as you place your order. Orders usually ship within 3 business days of receiving cleared payment.
Delivery Times
We ship with expedited carriers such as FedEx, DHL, USPS and UPS. Once your order has shipped, delivery usually takes:
- United States: 2–6 business days
- Other countries: 3–8 business days
These are typical times, not guarantees. International deliveries in particular depend on the carrier and on customs.
Shipping Costs
Shipping is calculated by weight and destination and shown in your cart and at checkout before you pay. Pieces marked “Free Shipping” ship free within the United States.
Order Tracking
When your order ships, we email you the carrier and tracking number so you can follow its progress. You can also check your order in My Account. If you do not receive our emails, please check your spam folder and make sure the email address on your order is correct.
Shipping Address
Please make sure your shipping address and phone number are complete and correct, so the carrier can reach you if needed.
International Orders
Import duties, taxes and customs charges are not included in our prices or shipping costs. They are the buyer’s responsibility.
Lost or Delayed Parcels
If your parcel has not arrived 2 days after its expected delivery date, email support@buddhajewel.com. We will investigate with the carrier for up to 5 days; if your parcel cannot be found, we will send a replacement or give you a full refund, whichever you prefer.
Contact Us
Questions? Email us at support@buddhajewel.com. We are happy to help.
